ABC Users Summit 2021 Safety and Health Preparedness Plan

Creating a safe and healthy ABC Users Summit experience is our top priority. ABC is preparing the 2021 Users Summit experience so that all individuals on site—attendees, speakers, staff and venue personnel—remain safe, healthy and comfortable throughout the event.

We are monitoring the COVID-19 status and are in constant communication with the Dallas Convention Visitors Bureaus, the team at the Ritz Carlton Dallas, and local authorities. Please feel free to visit the Center for Disease Control and Prevention for recommendations on how to protect yourself against COVID-19. You can also see the current health and safety protocols that we will be following in Dallas here.

ABC is committed to the health and safety of all attendees, and all on-site attendees for any portion of the Users Summit will be required to sign a Personal Accountability and Responsibility Commitment Document upon arrival, as well as have your temperature taken daily. If you are not comfortable with these procedures and are already registered, we will refund your registration.

ABC National’s Safety and Health Strategy

The safety and health of all those on site at ABC Users Summit is our top priority. The below plan is a living document that will continue to evolve, as we incorporate features that will further enhance the on-site experience for everyone in attendance and be an example of world-class safety and health proactive preparedness.


  • On-site medical professionals
    • Temperature checks each day before entering the event. Attendees will receive a different color sticker every morning to confirm they have been cleared to participate.
    • Attendees must sign a Personal Accountability and Responsibility Document to confirm that they do not have symptoms of COVID-19 and accept the risk of attending an in-person event. 
    • COVID-19 Health Security Plan
  • Name badges and lanyards will be picked up at a separate registration desk from the health check-in desk
  • Masks will be required on site
    • A cotton, reusable mask will be supplied by ABC and provided to you at registration.
    • You may also bring your own mask or facial covering.
  • Hand sanitizer
    • Personal-sized hand sanitizer that contains the recommended percentage of isopropyl alcohol will be supplied by ABC and provided at registration.
    • Hand sanitizer stations will be positioned throughout the meeting space.
  • Additional protocols
    • Responsible food and beverage/seating/spacing setups for meeting spaces.
    • Basic hygiene reminders and public service announcements will be included at all ABC Users Summit activities, such as a standard safety moment to be reviewed at the beginning of every meeting or education session.
    • Appropriate signage and floor decals to reinforce social distancing and other safety reminders will be prominently displayed throughout both the hotel and meeting space.

Personal Accountability Commitment

ABC Users Summit attendees agree to abide by and engage in certain safe and healthy conduct while attending the event. This includes, but is not limited to, submitting to daily temperature checks, wearing a mask at all times in public areas, engaging in appropriate physical distancing and not attending the event if you are ill or have been recently exposed to COVID-19.

As a reminder, if you are experiencing any of the following symptoms, please consider a proxy or attending in the virtual environment:

• Fever.

• Temperature over 100.4 F.

• Loss of taste or smell.

• Dry cough.

• Runny nose.

• Sore throat.

Venue and Accommodations

Our host venue, The Ritz Carlton Dallas, a Marriott property, released their Commitment to Clean that provides in-depth details on how the hotel plans to facilitate a safe, secure and healthy environment onsite for all participants, both in terms of our program and standard hotel operations. For more information on the Marriott Commitment to Clean, please click here

Travel and Transportation

We are staying up to date on all travel guidelines, considerations and restrictions from national and local authorities. Please click here to see current travel restrictions/requirements by state. If flying into the Dallas, Texas area, please note that masks/facial coverings are required within the Dallas Forth Worth (DFW), and Dallas Love Field Airport Facilities and Terminals.
See what action TSA’s taking in response to COVID-19 here.

See what major U.S. airlines are doing by visiting their websites:

• American Airlines

• Delta Airlines

• Southwest Airlines

• United Airlines

Flexible Registration

In anticipation of the possibility for travel interruptions, we are offering a flexible registration. If you need to cancel your registration last minute, we are allowing full refunds up until Monday, April 19. For any questions or concerns, feel free to reach out to [email protected]